Delivery Information
ORDERING & DELIVERY INFORMATION FOR CHRISTMAS 2026
THIS INFORMATION WAS UPDATED ON 11.11.26.
Please order by midnight on Sunday 6th December to ensure delivery before Christmas. We may bring this date forward if necessary, to enable us to complete orders in time for delivery by Christmas.
A preferred delivery week can be selected from the options set out below. Please add this to the notes box along with any card message if your order is for a gift.
ASP - (AS SOON AS POSSIBLE) You can advise us of this, though if no preferred delivery week is chosen, we'll assume that this is the preferred option.
Week 1: Week commencing 23rd November
Week 2: Week commencing 30th November
Week 3: Week commencing 7th December onward
Week 4: Week commencing 14th December (GIFT HAMPERS ONLY)
WE WILL NOT BE TAKING ORDERS FOR WEEK COMMENCING 21ST DECEMBER UNLESS LOCAL OR PRE-ARRANGED COLLECTIONS FROM US.
We will assume that if a specific week is not selected you are happy to take delivery as soon as soon as we are able to despatch. When your order has been despatched, a confirmation email will be sent to the email address you have provided.
How to add your preferred delivery week to your order
- Click on the line which says:
"Enter your gift message & any special delivery instructions here”.
You will see this under the picture each time you add a product to your cart.
Add any special delivery instructions such as preferred delivery week or when the order is needed by. You can include additional information here such as a “safe place” where the parcel can be left if there is no one in. If your order is for a gift & you would like a card message including, you can add this here too.
When you have done this, click the grey “Update Cart” box BEFORE you click either the “Continue shopping” box or “Check Out”. This will save any information you have added.
If you have room in your fridge to store your cheese, we recommend you order & take delivery as soon as possible. All waxed cheeses & hard cheese portions are now dated into 2027. If your order includes any soft cheeses such as Dales Brie, Bluemin White, Yorkshire Blue or Harrogate Blue, these will be dated into 2027 from early December onwards.
Updated October 2025
We are currently using Royal Mail's tracked 24 service for the majority of our deliveries & occasionally DHL for larger parcels. If the tracked 24 service is unavailable we may use 1st class post. Small orders & orders consisting solely of items which do not require refrigeration such as chutneys, crackers & fruit cakes will be sent by Royal Mail's tracked 48 service.
Although we use a next day delivery service for cheese orders, this is an aim and not a guarantee. There can sometimes be delays & we recommend that if your order is for a special occasion, please order in good time & let us know when your order is needed by.
We recommend that someone is available to accept the parcel at the delivery address but do let us know if there is a safe place where it can be left & we can add these instructions when we book the delivery service.
Tracking information is usually sent to the email given on the order.
A contact phone number will be required in addition to the delivery address and if not provided may result in delays in the event of an attempted delivery. We would like to make it clear that any phone numbers given to us will only be used if necessary in relation to a specific order or delivery and for no other purpose.
We regret that we are not able to deliver to B.F.P.O or P.O. addresses or outside of the UK.
Please note that in the event of severe weather or circumstances, deliveries may be delayed, but we will do our best to keep customers informed.
UK delivery
The Royal Mail delivery service enables us to send orders to all parts of the UK including Northern Ireland. Occasionally delivery can take a little longer to outlying areas.
Delivery Charges
All orders (unless specified above) are subject to our standard delivery charge of £5.00.
Local deliveries: We are currently doing FREE deliveries in Leeming Bar & our surrounding villages. A minimum order of £10 applies.
Delivery Days and Times
For the majority of the year & subject to availability, orders will be dispatched between Monday & Thursday. Any updates or changes to this service will appear on an information bar at the top of all pages on our website.
Bank Holidays
There will be no dispatches or deliveries on bank holidays.
Delivery Packaging
Unless you have chosen one of our cheese gifts or created your own cheese gift, items will be delivered in a plain box only. All cheese gift items for courier or postal delivery will be securely packed in a plain outer box or padded packaging in addition to gift packaging.
How to add delivery information & card messages for gift orders
- Click on the line which says:
"Enter your gift message & any special delivery instructions here”.
You will see this under the picture each time you add a product to your cart.
- Add any special delivery instructions such as preferred delivery week or when the order is needed by. You can include additional information here such as a “safe place” where the parcel can be left if there is no one in. If your order is for a gift & you would like a card message including, you can add this here too.
- When you have done this, click the grey “Update Cart” box BEFORE you click either the “Continue shopping” box or “Check Out”. This will save any information you have added.
Any additional information regarding your order which you think may useful to us in processing it can be added here.
If you miss it, don’t worry, you can drop us an e-mail after you've placed your order.